Backup your data

Table of Contents

    We are offering a way to back your data offline. We hope that it gives our users a feeling of security, but also a way to access your data in different ways. For example, you can always restore data if someone accidentally deleted an important project, task or discussion.

    Here I will explain how this process will work.

    1. Go to 'My Account' page (1)

    2. Click 'Backup' tab (2) and select subscription

    3. We do backups daily and we send an email with a link to download as shown below.

    We store backups for 90 days from backup date. You can access and download all your backups from Backups tab on 'My account' page (3) and cancel your subscription any time (4).

    All your project data are exported from Freedcamp into XML format - language similar to HTML you can open using your web browser but, most importantly, easily parse-able so you can write some code easily to import it into different systems.

    Backups are also containing all attached files (excluding GDrive files as they are not physically stored in Freedcamp) and the much requested XLS files containing issues, tasks, time records and milestones. You will find such files below each of your backed up project folder once you downloaded your backup from Freedcamp.

    In addition backups contain global XLS export files containing records from all of your projects for the same application making it easier for you and faster to run your daily, weekly or monthly reports.

    For feedback please contact our support or post on our feedback portal.